The Language AI Agent Translations Analytics report is available under the “Feature Performance - Issues” group in the “Foundational Analytics” section.
Metrics in the Language AI Agent Translations Analytics report can be reviewed across various filters like:
- Date
- App
- Platform
- Language
- Feature Filter
Key metrics which can be explored in the Language AI Agent Translations Analytics report are Issues Created, Issues Resolved, CSAT, Time to Resolve, Issues Created Trend, CSAT Trend, Time to Resolve Trend, and many more.
Note: The Language AI Agent Translations Analytics report is only available for customers who have enabled this feature.
There is one new filter available in the Language AI Agent Translations Analytics report as below:
| Filter | Description | Examples |
| Feature Filter | Filters data of issues with Language AI or without Language AI agent translations. | This filter will contain the following two values:
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The information mentioned above is also available in table format. You can also download the data for every table in various formats by clicking on the download option.
For details of the definition for each metric, please refer to the Glossary page.