Mac OS

Helpshift supports in-app chat and FAQs for Mac OS applications. For implementation instructions, please review Getting Started with Mac OS.

Windows Desktop Applications

Helpshift no longer supports the Windows SDK. This means we are no longer making maintenance improvements or fixing bugs. To offer a Helpshift support experience in Windows, we recommend using our REST APIs or embedding web support in your app.

Windows Phones

Helpshift does not have a native SDK for Windows phones. However, you can provide support on Windows phones by embedding your Web Support Portal. Please review our developer documentation on embedding a full screen support screen to set this up.

For information on support for kindles and Amazon devices, please see Does Helpshift support Kindles & Amazon Devices?