You can publish many types of support content to a Help Center, including: 
  • articles and FAQs — as written in Helpshift itself, or imported
  • screenshots, diagrams, and technical illustrations — via direct upload, links, or embedded SlideShare widgets
  • podcasts or other audio — via links to them on your preferred podcast hosting platform or in embedded playback widgets from YouTube or Vimeo 
  • video — via embedded playback widgets from YouTube or Vimeo
  • any other useful content — via links to files that are hosted elsewhere