Foundation: Plan Your User Experience
Prior to integrating Helpshift, we recommend reviewing the following guides with your developer to determine the best feature set for your in-app user experience.
Setup: Create Your Workflow
Support Admins: these guides are for you to get acquainted with the core features of the Helpshift Dashboard. Share the Agent Training guide with your team to help them get started with Helpshift.
Advanced: Optimize Your Workflow
Learn how to utilize our advanced features to further enhance your support team’s workflow and improve your users experience.
Integration: Add Value by Connecting With Other Systems
Harness the power of external tools that connect seamlessly with Helpshift to maximize the value of your data.