DEPRECATION NOTICEHelp Center 2.0 — scheduled for release May 11, 2021 — does not support CSS customization. Instead, it features built-in customization tools. However, we continue to support your use of CSS-based customization until you upgrade from Help Center 1.0 to Help Center 2.0. |
Have you added any custom CSS to your web support portal? If so, please check whether you added the ‘overflow: hidden;’ property to the body tag. This tag prevents the page from scrolling, and removing should resolve the issue.
To learn more about customizing your CSS, see How do I customize my web support portal?