Device information associated with Issues can be found within the ‘Metadata’ tab at the top of the Issue details page.

This section contains device and OS information, as well as any debug logs and Custom Data sent through the SDK (for example, the metadata and HS-Tags your developer implemented).

demo_app_metadata

To learn more about metadata, Custom Data, and tags, please see our guide to Understanding Metadata, Custom Issue Fields, & Tags.

For additional information on using Custom Data, see How Do I Set Custom Data? To get started with Custom Data tracking, see our developer documentation for iOS and Android.