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Get Started
Power BI: How do I set my time zone in Power BI?
Analytics
Helpshift Analytics: Dashboard Analytics Glossary
Smart Intents: Automatic Intent Assignment
Consumer Channels
Guide: Discord Integration
App Integrations
Getting Started
Orientation concepts: What is Helpshift?
Orientation concepts: Pre-deployment checklist
Orientation concepts: Benefits of a Helpshift subscription
More
User management concepts: Assignable user roles
User management procedures: Invite new users
User management procedures: Grant or revoke special permissions
Help Center concepts: Overview
Help Center concepts: Typical support materials
Help Center concepts: Organizational logic
Agent Dashboard concepts: Overview
Agent Dashboard concepts: Issue assignment
Agent Dashboard concepts: Agent activities
Custom issue field concepts: Overview
Custom issue field concepts: How agents use CIFs
Custom issue field procedures: Create a CIF
Real-Time Operations concepts: Overview
Live Dashboard Notifications: How do I turn off Growl Notification sounds?
Account Settings: How do I manage my Account Settings?
Guide: Zendesk Integration
Guide: Okta SSO Integration
Guide: OneLogin SSO Integration
Regulatory compliance: Payment Card Industry (PCI)
Regulatory compliance: Children’s Online Privacy Protection Act (COPPA)
Regulatory compliance: General Data Protection Regulation (GDPR)
SDK X: Language settings in SDK X
In-app Support: Guide: API Key Management
In-app Support: How do I add my app in Helpshift?
Helpshift Analytics concept: Overview
Power BI 101 concept: Overview
Helpshift Analytics concept: How do I use the Analytics API?
Outbound Support: Create Outbound Support Link
Billing: What is MAU & how does Helpshift calculate it?
Billing: How do I cancel or downgrade my account?
Billing: Where can I find plans and pricing information?
