We recommend installing the latest SDK to keep up with newer OS updates and provide the best Helpshift experience for your end users. However, we understand there may be some limitations for your team that require you use an older build.
We will continue to support a limited set of older SDK versions to provide you with time to transition to new build tools. Each SDK version offers compatibility for a specific version of build tools.
1. iOS SDK
2. Unity SDK
3. Other Plugins
Native iOS SDK
Support for iOS 9
v7.5.0 SDKs would work for iOS 10,11 and 12 users. For more details on which iOS versions we support and why, you can refer to What Are The Minimum IOS Versions Supported By Helpshift?
What can I do if I still need to support my iOS 9 users?
We understand that some teams may need time to drop support for your iOS 9 users. For this reason, native iOS SDK v7.4.0 which supports iOS 9 is available here.
| Version& Download link | Compatibility Details |
|---|---|
| Native iOS v7.4.0 Download Link (Release Notes) |
Supports iOS 9 |
CocoaPods instructions for these builds are available below:
- pod ‘Helpshift’, ‘7.4.0’ # For normal version
- pod ‘Helpshift’, ‘7.4.0-bitcode’ # For bitcode version
Unity SDK
| Version & Download link | Compatibility Details |
|---|---|
| Unity v4.1.0 Download Links: “SDK-only dex” & “Unified dex” (Package Instructions & Release Notes) |
Contains iOS/Android v7.3.0, Supports iOS 9,10,11,12 |
Other Plugins
| Version & Download link | Compatibility Details |
|---|---|
| Cocos2d-x v1.8.0 Download Link (Release Notes for iOS/Android) |
-Contains iOS v6.3.1/Android v6.4.0 -Supports Xcode 8 -Supports iOS 8 -Includes iOS 11 UI fixes, but not iPhone X UI optimizations |
| Cocos2d-x v1.9.0 Download Link (Release Notes for iOS/Android) |
-Contains iOS/Android v6.4.0 -Requires Xcode 9 -Supports iOS 8 -Includes UI optimizations for iPhone X |
| Xamarin v2.5.0 Download Link (Release Notes) |
-Contains iOS v6.3.1/Android v6.4.0 -Supports Xcode 8 -Supports iOS 8 -Includes iOS 11 UI fixes, but not iPhone X UI optimizations |
| Xamarin v2.6.0 Download Link (Release Notes) |
-Contains iOS v6.4.1/Android v6.4.0 -Requires Xcode 9 -Supports iOS 8 -Includes UI optimizations for iPhone X |