unpublish

How do I remove an FAQ Section or Article?

To remove or delete an FAQ Section, navigate to the FAQ tab and click the trash icon to the right of the Section title. A pop-up will appear warning you that deleting the section will also move all of...

How do I hide my FAQs entirely?

To hide an FAQ Section from your Web Portal or app, you’ll need to unpublish all of the FAQs in that Section, or edit their visibility on the different platforms. If you want to temporarily r...

How do I publish/unpublish my FAQ article?

If you’re not already within the FAQ, first navigate to the FAQ from within your FAQ list by clicking on it within the section. From within the Issue details, switch the ‘Published’ ...