troubleshooting

Where can I read about known SDK issues for devs?

Please see our list of known issues within our developer documentation based on your platform: iOS Android Unity for iOS Unity for Android Unity iOS Unity Android Xamarin iOS For additional assistance...

Why are my Android push notifications not working?

If you’re having issues with your Android push notifications, please review the following troubleshooting points. NOTE: Android push notifications behave differently than iOS push notifications when...

Why are my iOS push notifications not working?

If you are encountering difficulty with iOS push notifications, please review the following: First, review our developer documentation for configuring push notifications via Helpshift for iOS against ...