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Guide: Power BI Reports Overview

The purpose of this guide is to walk existing Helpshift + Power BI users through best practices for reviewing for the data available on each report in the Power BI dashboard. If you are a Helpshift us...

Guide: Power BI 101

This guide is for first time users of Power BI who have already activated and installed Power BI. If you have Power BI activated but have not yet set it up yet, please see our FAQ How do I install Po...

What time do my Analytics metrics update daily?

Our Analytics pages update at different times. The data on the Overview, Issues, and Team tabs refresh every 60 minutes. Data is automatically rendered in the Admin’s local time zone. You can modify...