spam

Minimizing spam on the web contact form

Helpshift’s web form submission process utilizes a captcha that will effectively block both scripted and manual bulk spam attacks. When a user submits an issue using the ‘Contact Us’ button on t...

How to prevent Spam with Helpshift?

Helpshift provides different methods to manage spam and to prevent the impact of spam on your organization.  This article outlines the methods available in Helpshift to manage spam: Setting up and fo...

How do I manage email spam in my Dashboard?

Helpshift uses Mailgun to identify and filter the vast majority of email spam that is sent to your Dashboard on a daily basis. However, spammers frequently change their tactics and email addresses to ...

Helpshift (Main Site)