There are several ways you can create a custom report. The simplest and most effective way is to edit an existing report. This allows you to select additional filters and customize the visuals to repr...
report
Guide: Power BI Reports Overview
The purpose of this guide is to walk existing Helpshift + Power BI users through best practices for reviewing for the data available on each report in the Power BI dashboard. If you are a Helpshift us...
Guide: Power BI 101
This guide is for first time users of Power BI who have already activated and installed Power BI. If you have Power BI activated but have not yet set it up yet, please see our FAQ How do I install Po...
How can I get more out of Helpshift Analytics with Power BI?
Power BI can only be added to your Dashboard with an account upgrade. Please reach out to your Account Manager or to success@helpshift.com to learn more. We understand that some Helpshift users need a...
What should I do if I have feedback about Helpshift?
Helpshift’s philosophy is to let our customers take the lead on how our product is developed, and our roadmap is based solely on popular customer requests! We are continually scheduling improvem...