QuickSearch Bot

How do I edit QuickSearch Bot?

Helpshift allows Administrators to edit the text that QuickSearch Bot uses in its bot flow using Text Templates. To edit a QuickSearch Bot, Go to Settings > WorkFlows > Bots and click QuickSearc...

What is QuickSearch Bot, and how do I set it up?

QuickSearch Bot is an add-on feature that can be unlocked with an account upgrade. Please reach out to success@helpshift.com to learn more. QuickSearch Bot is an AI-powered bot for your web and in-app...

Guide: Web Chat

Our Web Chat widget allows you to offer a live chat experience on your website. This additional channel makes it easy for your Agents to communicate with all of your end-users, whether they visit you...

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