push

Why are my Android push notifications not working?

If you’re having issues with your Android push notifications, please review the following troubleshooting points. NOTE: Android push notifications behave differently than iOS push notifications when...

Why are my iOS push notifications not working?

If you are encountering difficulty with iOS push notifications, please review the following: First, review our developer documentation for configuring push notifications via Helpshift for iOS against ...

How are notifications handled by the Mac SDK?

Helpshift’s MacOS SDK does not support push notifications. Rather, it uses local notifications to inform users when an Agent has replied to a conversation. Since these notifications are local to...