publish

Guide: Creating & Publishing FAQs

At this stage, you’ll have signed up for Helpshift, created your app, and invited Agents to your Helpshift Dashboard. The next step to optimizing your support offerings is to complete your Web S...

How do I publish/unpublish my FAQ article?

If you’re not already within the FAQ, first navigate to the FAQ from within your FAQ list by clicking on it within the section. From within the Issue details, switch the ‘Published’ ...