privacy

What is the enableFullPrivacy flag?

You may come across scenarios where the user attaches objectionable content in the screenshots, and it becomes a COPPA concern. The enableFullPrivacy flag will help prevent you from collecting such co...

How do I use Nicknames to protect Agent privacy?

If you have concerns about showing Agent names under certain circumstances, you can use Nicknames. These shield the Agent’s real name from the user by providing a pseudonym that differs from the...