metadata

What are breadcrumbs, and how do I set them up?

Breadcrumbs allow you to track events or end user actions, such as what an end user was doing in your app before they started a new conversation. When enabled, these breadcrumbs can be reviewed within...

What is Custom Data, and how do I set it up?

You will notice a section titled ‘Custom Data’ in your metadata tab for in-app Issues. Custom Data is data that is unique to your app that is not collected by default that your developers can conf...

What are HS-Tags?

HS-Tags are unique values that can be configured and paired with tags in the Dashboard to be automatically applied to new Issues when metadata or Custom Data thresholds are met. These tags appear in ...

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