language

Helpshift supports over 180 languages! A complete list of all Helpshift languages and their language codes is available at the bottom of this page. Helpshift is fully localizable, as we automatically ...

If you’ve already added custom fields to your Web Support Portal contact form, you can upload translations for these custom fields so they’ll appear localized along with the rest of your W...

This can happen if Helpshift is unable to locate the correct localization files in your Xcode project. Please confirm all localization files have been added correctly to the project. If they aren̵...

You may notice when creating a Smart View for web Issues that if you select either Email or Web as a Platform when creating a Smart View, the drop-down to select specific apps or languages will be dis...

Your developer can configure your app to detect device languages so that this metadata is captured for new Issues. Please have them review our developer documentation on setting SDK languages for iOS ...

To set up your Web Support Portal in different languages, be sure to add languages to your app in your main App Settings page. You can do so by navigating to Settings, selecting your app, then scrolli...

When building your project, you’ll only want to add which languages you need, or else all of them will be displayed as supported on the App Store. Please see our developer documentation for iOS ...

There may be circumstances where you need to show a user different language options based on their language preference or locale. For example, you might want to show English-language results to users ...

Helpshift is localized to automatically show FAQs in the language of the user’s device. This allows you to easily support users who speak a variety of languages by manually adding translations y...