integration

Guide: JIRA Integration

Integrating JIRA with Helpshift via Webhooks allows you to create a new JIRA ticket using information from a Helpshift Issue. This can be helpful for collaboration between your Product and Support tea...

Guide: Trello Integration

Integrating Trello with Helpshift via Webhooks allows you to create new Trello boards or cards using information from a Helpshift Issue. This can be helpful for collaboration between your Product and ...

Guide: Zendesk Integration

Our Zendesk Integration allows you to sync Issues and knowledge base in Helpshift to your Zendesk dashboard. This enables your Zendesk Agents to review and respond to Helpshift Issues as Zendesk ticke...

Guide: Salesforce Integration

We updated our Salesforce Integration to a new version on April 23, 2020. To know more about the updates to the current package, refer to What is Salesforce Lightning Messenger Experience enhanceme...

How do I integrate Helpshift into my desktop app?

Mac OS Helpshift supports in-app chat and FAQs for Mac OS applications. For implementation instructions, please review Getting Started with Mac OS. Windows Desktop Applications Helpshift no longer su...