You can generate a User ID link to associate the user in Helpshift with the user in an external user tracking tool. To do so, complete the following steps: 1. Navigate to Dashboard > Settings > ...
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Where can I find the Section and Publish IDs for FAQs?
Every FAQ Section you create has a sequential ‘Section ID‘ next to it when you have the Section selected. The same goes for the individual FAQ’s ‘Publish ID‘. You’l...