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Guide: Power BI Reports Overview

The purpose of this guide is to walk existing Helpshift + Power BI users through best practices for reviewing for the data available on each report in the Power BI dashboard. If you are a Helpshift us...

Guide: Power BI 101

This guide is for first time users of Power BI who have already activated and installed Power BI. If you have Power BI activated but have not yet set it up yet, please see our FAQ How do I install Po...

How do I use the Saved Search feature?

You can save Advanced Searches to quickly and easily re-use when working out of the My Open Issues or All Issues Smart Views, or any other Smart View you have access to. This prevents you from having ...

What is Advanced Search, and how do I use it?

Advanced Search allows you to find Issues based on various data points available in your Dashboard. You can define an Advanced Search formula, aka a statement, that mimics a sentence structure. These ...

How can I filter my Issues by language?

Your developer can configure your app to detect device languages so that this metadata is captured for new Issues. Please have them review our developer documentation on setting SDK languages for iOS ...