emails

What is email branding, and how do I set it up?

Email Branding allows you to gracefully represent multiple app or company brands via different email templates. As an example, let’s say your company, Demo, Inc, has two apps, DemoLand and DemoWorld...

How do I block an email address in Helpshift?

At times it may be necessary to block individual users from continuing to contact your support team. This process can also be used to block spam email senders. To block a user who reached out via emai...