Metadata, Custom Issue Fields, and tags are different ways to represent data in Helpshift. Each of these data types has different functions which you should consider when planning your workflow. Metad...
custom data
How do I migrate to using Custom Issue Fields when I already have metadata and tags?
Metadata and Custom Issue Fields Metadata is information about your user that is collected from their device by our SDK out-of-the-box, including your end user’s OS type, app version, device type, a...