Please note: you can add a text or drop-down Custom Issue Field to your contact form. You can add Custom Issue Fields to your contact us form by navigating to Settings > App Settings > select yo...
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How do I reposition the web support portal’s Contact Us button for desktop browsers?
DEPRECATION NOTICE Help Center 2.0 — scheduled for release May 11, 2021 — does not support CSS customization. Instead, it features built-in customization tools. However, we co...
Can I hide or customize my web support portal’s ‘Contact Us’ button?
You can change the look and feel of your Web Support Portal contact us button, change its position on the page, or even hide it completely. Our developer documentation explains in detail how web devel...
How do I customize my Web Contact Us form?
To provide a better support experience, we recommend making custom app or brand specific contact forms so you can create unique contact experiences for your users. The workflows to do so differ betwee...