Our out-of-the-box Web Chat widget can support 47 languages. The default language is English (en-us). The default language can be changed by your developer using the setLanguage API. To allow your Web Chat widget to adapt to your user’s browser’s language, you can set the default language to ‘All’. Going forward, all Bots will communicate […]
To get started with Web Chat, please see our Web Chat guide.
You can set up business hours for Web Chat to set expectations with end users by letting them know when your team will be available to help them. To set your Web Chat business hours, navigate to Settings > App Settings > select the app you’d like to configure Web Chat business hours for. On […]
Helpshift’s Web Chat widget allows you to offer a live chat experience on your website. This additional channel makes it easy for your Agents to communicate with all of your end users, whether they visit your website or your mobile app. It just takes one line of code on your website to get you started […]