This error results from a known issue on Unity’s end. The solution for this error is to de-select iOS from the file inspector for any assets used by Android. You can read more about this issue and its solution in our developer documentation.
If you get a crash with this error in the log on iOS for Unity, make sure the SDK is configured to support bitcode per our Bitcode support documentation. If you see this crash on a Native iOS app using Cocoapods, make sure the SDK is configured to support bitcode per our cocoapods documentation.
For Unity, or for Native Android versions below 6.2.0, if you do not use the WRITE_EXTERNAL_STORAGE permission in your app specifically, a few known issues will arise: The multi-login profile persistence across uninstalls will not work. On devices below API 23, attachments sent by Agents to the user will be downloaded by the OS’s download […]
Our SDK will not be able to support compile SDK version 22, but you can set targetSDKVersion to 22 as long as compileSDKVersion is 23 or 24. The only thing that will be impacted is runtime permission handling 23 and above. Please see our developer documentation on app permissions and version requirements to better understand […]
We support iOS, Android, Unity, Xamarin, and Cocos2d-x. Download links and integration instructions for these platforms can be accessed in our developer documentation.