In addition to in-app support, offering web and email support channels allows you to provide a comprehensive customer support experience. A robust Web Support Portal filled with categories and FAQs empowers users to seek answers to basic support inquiries, troubleshoot common errors, and learn best practices when using your app. Email support (via an address […]
Getting Started
Guide: Web Chat
Our Web Chat widget allows you to offer a live chat experience on your website. This additional channel makes it easy for your Agents to communicate with all of your end users, whether they visit your website or your mobile app. It just takes one line of code on your website to get you started using […]