For Developers
Getting Started
SDK Announcements
iOS
Android
- What are the minimum Android versions supported by Helpshift?
- Where can I read about known SDK issues for devs?
- Does Helpshift support Notification Channels for Android O?
- Why am I getting an “InstallException” error when calling Core.install on Android?
- Why am I seeing a ‘sending message to a Handler on a dead thread’ exception in my Android debug logs?
Push Notifications
Plugins (Unity, Xamarin, Cocos2d-x)
- Why do I get a pngcrush/”not a PNG file” error when compiling my iOS Unity app?
- Why am I getting a “Built without full bitcode” crash on iOS?
- Why does the Android SDK add the “android.permission.WRITE_EXTERNAL_STORAGE” permission?
- Why can’t I use Android 22 to compile my Unity project?
- How do I download and integrate Helpshift SDKs?
Desktop (Mac & Windows)
APIs
Troubleshooting/Known Issues
- Can I install an older version of the Helpshift SDK?
- How do I check Helpshift’s Service Status?
- How do I prevent notifications from causing issues when I obfuscate the code with Proguard?
- What does the error “Location manager was created on a dispatch queue executing on a thread other than the main thread” on iOS mean?
- Where can I read about known SDK issues for devs?