MAU = Monthly Active Users. An MAU is a unique Monthly Active User by device. For example, if you were to open up your Facebook app on your iPhone 30 times in February, the MAU would be 1. Now if you opened up the Facebook app on your iPhone 30 times and you opened up […]
You can find all of our current plan options on our pricing page. For more information, please contact firstname.lastname@example.org.
If you’re currently on a trial, you can request a quote from your Helpshift Dashboard as follows: 1. Click the Settings icon in the left navigation bar from the Dashboard, then click ‘Billing’ 2. Click on ‘Activate Helpshift Plan’ 3. Review the plan options available and select the one that is best for your team based […]
Please submit your cancellation or downgrade request to email@example.com. Our team will be in touch with you soon!