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What is SensAI Predict, and how does it work?
How do I prepare my data for the Predict Model?
How do I add a new Label to an existing Model?
How do I add Predict Labels into Automations?
How do I use Smart Views to filter Issues by Predict label?
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What are Custom Bots, and how do I set them up?
What is the Answer Bot, and how do I set it up?
What is the Identity Bot, and how does it work?
How do I use Bots with Time-Based Automations?
How do I assign Issues to a specific Agent, Queue, or Bot?
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Videos & Webinars
Video: Helpshift for Retail: Bots
Video: Helpshift for Hospitality: Bots
Video: Helpshift for Banking: Bots
Webinar: Creating Bots to Optimize your Messaging-Based Customer Service
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