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What is SensAI Predict, and how does it work?
How do I prepare my data for the Predict Model?
How do I add Predict Labels into Automations?
How do I give my Agents permission to provide feedback on the accuracy of Predict Labels from within Issues?
What is the Confidence Threshold, and what value should I set for it?
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What are Custom Bots, and how do I use them?
What is the Answer Bot, and how does it work?
What is the Identity Bot, and how does it work?
How do I use Bots with Time-Based Automations?
How do I assign Issues to a specific Agent, Queue, or Bot?
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Videos & Webinars
Webinar: AI & Chatbots
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