Getting Started
New to Helpshift? Get started with these quick and easy guides.
Support + FAQs
Questions about how to use Helpshift? Find all the answers you need here.
Developer Resources
Resources for developers, including SDK integration, customization, and more.

In-app Support(0)

Offer a seamless and conversational mobile support experience with our Android and iOS SDKs.

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Web & Email Support(0)

Go omnichannel with out customizable Web Chat widget, Web Support Portal, and email support.

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Analytics(0)

Deliver exceptional experiences everyday by proactively tackling potential issues with actionable insights and advanced analytics.

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For Admins(0)

Set up your team for success with our essential Dashboard features, including FAQs, Smart Views, and more.

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For Agents(0)

Become a master at Issue management with Quick Replies, Custom Issue Fields, Advanced Search, and more.

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For Developers(0)

Hey devs! Quickstart your SDK implementation and review select technical solutions here.

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Workflow Management(0)

Manage millions of support requests daily with our scalable features, including Queues, Teams, Automations & more.

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AI-Powered Features(0)

Harness your AI-powered workflow to automatically consolidate, prioritize and manage your issues.

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Integrations(0)

Connect Helpshift with all aspects of your workflow with our integrations for JIRA, Slack, SSO, and more.

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Billing & Data Privacy(0)

Learn about our billing options and what tools we offer to help you be COPPA & GDPR compliant.

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Videos

Helpshift Intro to Metadata from Helpshift on Vimeo.

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Knowledge Base