Getting Started
New to Helpshift? Get started with these quick and easy guides.
Support + FAQs
Questions about how to use Helpshift? Find all the answers you need here.
Developer Resources
Resources for developers, including SDK integration, customization, and more.

Free Trial FAQs(1)

Experience the power of Helpshift with a free two week trial. Learn answers to frequently asked questions about free trial accounts.

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In-app Support(0)

Offer a seamless and conversational mobile support experience with our Android and iOS SDKs.

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Web & Email Support(0)

Go omnichannel with out customizable Web Chat widget, Web Support Portal, and email support.

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Analytics(1)

Deliver exceptional experiences everyday by proactively tackling potential issues with actionable insights and advanced analytics.

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For Admins(2)

Set up your team for success with our essential Dashboard features, including FAQs, Smart Views, and more.

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For Agents(0)

Become a master at Issue management with Quick Replies, Custom Issue Fields, Advanced Search, and more.

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For Developers(0)

Hey devs! Quickstart your SDK implementation and review select technical solutions here.

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Workflow Management(0)

Manage millions of support requests daily with our scalable features, including Queues, Teams, Automations & more.

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AI-Powered Features(0)

Harness your AI-powered workflow to automatically consolidate, prioritize and manage your issues.

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Integrations(0)

Connect Helpshift with all aspects of your workflow with our integrations for JIRA, Slack, SSO, and more.

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Videos

Helpshift Intro to Metadata from Helpshift on Vimeo.

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Knowledge Base