You can publish various types of support content to your Help Center, including:

• Articles and FAQs — written directly in Helpshift or imported from other sources.
• Screenshots, diagrams, and technical illustrations — via direct upload, links, or embedded SlideShare widgets.
• Podcasts or other audio — via links from your preferred podcast platform or embedded using YouTube or Vimeo playback widgets.
• Videos — via embedded using playback widgets from YouTube or Vimeo.
• Other useful content — via links to files that are hosted elsewhere.