You can publish various types of support content to your Help Center, including:
- Articles and FAQs — written directly in Helpshift or imported from other sources.
- Screenshots, diagrams, and technical illustrations — via direct upload, links, or embedded SlideShare widgets.
- Podcasts or other audio — via links from your preferred podcast platform or embedded using YouTube or Vimeo playback widgets.
- Videos — via embedded using playback widgets from YouTube or Vimeo.
- Other useful content — via links to files that are hosted elsewhere.