You can publish various types of support content to your Help Center, including:

  • Articles and FAQs — written directly in Helpshift or imported from other sources.
  • Screenshots, diagrams, and technical illustrations — via direct upload, links, or embedded SlideShare widgets.
  • Podcasts or other audio — via links from your preferred podcast platform or embedded using YouTube or Vimeo playback widgets.
  • Videos — via embedded using playback widgets from YouTube or Vimeo.
  • Other useful content — via links to files that are hosted elsewhere.