User Hub: Getting Started
User Hub
Cookies: Cookies Used By Helpshift
Get Started
Getting Started
Helpshift Analytics: Dashboard Analytics Glossary
Analytics
Web Chat: Guide
Consumer Channels
Outbound Support: Create Outbound Support Link
Engage
Orientation concepts: What is Helpshift?
Orientation concepts: Pre-deployment checklist
Orientation concepts: Benefits of a Helpshift subscription
Mais
User management concepts: Assignable user roles
User management procedures: Invite new users
User management procedures: Grant or revoke special permissions
Care AI Agent: Overview
Care AI Agent: How do Care AI Agents Differ from Bots?
Care AI Agent: Different modules of Care AI Agent
Agent Dashboard concepts: Overview
Agent Dashboard concepts: Issue assignment
Agent Dashboard concepts: Agent activities
Help Center concepts: Overview
Help Center concepts: Typical support materials
Help Center concepts: Organizational logic
Custom issue field concepts: Overview
Custom issue field concepts: How agents use CIFs
Custom issue field procedures: Create a CIF
Real-Time Operations concepts: Overview
Live Dashboard Notifications: How do I turn off Pop-up Notification sounds?
Account Settings: How do I manage my Account Settings?
Guide: Okta SSO Integration
Guide: OneLogin SSO Integration
Guide: Salesforce Integration
Regulatory compliance: Payment Card Industry (PCI)
Regulatory compliance: Children’s Online Privacy Protection Act (COPPA)
Regulatory compliance: General Data Protection Regulation (GDPR)
SDK X: Language settings in SDK X
In-app Support: Guide: API Key Management
In-app Support: How do I add my app in Helpshift?
Helpshift Analytics concept: Overview
Power BI 101 concept: Overview
Helpshift Analytics concept: How do I use the Analytics API?
Billing: What is MAU & how does Helpshift calculate it?
Billing: How do I cancel or downgrade my account?
Billing: Where can I find plans and pricing information?
User Hub: The New User Identity and Profile System
User Hub: User Identities
