Guide: Zendesk Integration

Our Zendesk Integration allows you to sync Issues and knowledge base in Helpshift to your Zendesk dashboard. This enables your Zendesk Agent...

Guide: Okta SSO Integration

Our Okta SSO integration allows you to provide secure identity management for your support team using one of the most popular enterprise acc...

Guide: OneLogin SSO Integration

Our OneLogin SSO integration allows you to effectively manage access to your Helpshift Dashboard using a secure and scalable identity manage...

Guide: Salesforce Integration

Note: If you are using the Salesforce package/version below 3.0, we recommend upgrading to the latest version. Please refer to the topi...

Guide: Salesforce 3.0 package upgrade

Note: You can not roll back the installed package version of Salesforce because it may cause data loss. We highly recommend testing it well ...

Guide: Slack Integration

Integrating Slack with Helpshift via Webhooks allows you to set up custom Slack notifications for new Issues, and review Helpshift Issue det...

Guide: JIRA Integration

Integrating JIRA with Helpshift via Webhooks allows you to create a new JIRA ticket using information from a Helpshift Issue. This can be he...

Guide: Trello Integration

Integrating Trello with Helpshift via Webhooks allows you to create new Trello boards or cards using information from a Helpshift Issue. Thi...

Guide: Facebook Integration

IntroductionThis guide will show you how to connect your Facebook Page with Helpshift for seamless customer support. Integrating Facebook al...

Guide: Discord Integration

This is the world’s first and only support integration with Discord. Helpshift’s Discord integration supports custom bots, feedback bots, an...

Guide: WhatsApp Integration

IntroductionOur WhatsApp Integration allows you to reach your end users over the WhatsApp channel to give them a personalized and preferred ...