Billing
-
Billing: What is MAU & how does Helpshift calculate it?
MAU = Monthly Active Users. An MAU is a unique Monthly Active User by device.For example, if you were to open up your Facebook app on y...
-
Billing: How do I cancel or downgrade my account?
Please submit your cancellation or downgrade request to billing@helpshift.com. Our team will be in touch with you soon!
-
Billing: Where can I find plans and pricing information?
You can find all of our current plan options on our pricing page. For more information, please contact sales@helpshift.com.