Admins can change the order in which Apps are shown in the App drop-down in the Web Support Portal. If you are an Admin, navigate to Settings > SUPPORT SETTINGS > Web Support Portal.
Under Web Support Portal Settings, you will see the option to change the Platform Order as well as the App Order and Visibility.
- Click EDIT PLATFORMS ORDER to configure the order or the platforms.
A drag and drop icon will appear next to each item to allow you to reorder the list.
When you’re done, click SAVE to update this info.
- Click EDIT APPS ORDER AND VISIBILITY to reorder the app list, again using the drag and drop icons.
- To hide the app, click the platform icon, which will automatically gray out to indicate that it is hidden.
You can click the grayed out icon again to unhide the app.
- Click SAVE to save your changes.
- Once you’ve reordered your platforms, scroll back to the top of the page.
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