Transform your global customer interactions with the new Language AI for FAQ Translations. Now, with just a simple click within the FAQ editor, you can translate your FAQs into over 70 languages.
Key Highlights
- Streamlined multilingual content management - Eliminate the need for localization services or manual translation work of adding translations one language at a time. 
- Custom-Trained Engines - Language AI uses engines fine-tuned with brand-specific data, delivering precise and contextual translations that maintain brand voice across languages. 
- Rich Media Formatting - Language AI translation handles rich media formatting, alleviating the tedious manual work required to maintain consistent formatting across different languages. 
- Efficiency and Cost Reduction—This reduces translation expenses and addresses the time-consuming challenge of manually translating FAQ content into multiple languages. 
- Global Reach and Flexibility: Seamlessly translate FAQs into multiple languages to make your help center accessible to a diverse audience. Admins can also manually adjust translations for cultural appropriateness and accuracy. 
Refer to the topics below to manage and use this feature more effectively:
- Enable Language AI for FAQ Translations
- Translate FAQ Section Titles and FAQs with Language AI
- Manually Update Machine Translated FAQs
- Manage languages between Machine Translations and Manual Translations
- Translations for Newly Added Languages in the App
- Troubleshoot FAQ Translation Failures
- Supported languages for FAQ Translations
 
        
      