While the Dashboard isn’t optimized for small screens, it is mobile-friendly. iPads and other tablets are ideal for using the Dashboard on the go.

Navigate to https://yourdomain.helpshift.com/m/admin/issue/[issue #] to see a mobile view of an Issue (be sure to include the “/m/” before “admin/issue/#”).

Additionally, if you open Helpshift email notifications on your mobile device, the links within the emails will redirect you automatically to the mobile view of the Issue.