Admins can change the order in which Apps are shown in the App drop-down in the Web Support Portal. If you are an Admin, navigate to Settings > SUPPORT SETTINGS > Web Support Portal.

Under Web Support Portal Settings, you will see the option to change the Platform Order as well as the App Order and Visibility.
Click EDIT PLATFORMS ORDER to configure the order or the platforms.
 

A drag and drop icon will appear next to each item to allow you to reorder the list. When you’re done, click SAVE to update this info.
 Click EDIT APPS ORDER AND VISIBILITY to reorder the app list, again using the drag and drop icons.
 
To hide the app, click the platform icon, which will automatically gray out to indicate that it is hidden. You can click the grayed out icon again to unhide the app.
 Click SAVE to save your changes.
Once you’ve reordered your platforms, scroll back to the top of the page.
Click GENERATE LINK & EMBED CODE to embed your website.
For help with embedding, see How do I embed my Web Support Portal?