Introduction
This cookie policy explains how the web help center uses cookies for the proper functioning of the website, to enable a great user experience. Here is what you need to know:
What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used in order to make websites work efficiently, as well as to provide information to the owners of the site to personalize the experience within a website.
How are cookies used in the help center?
Web help center uses a limited set of cookies, primarily for technical reasons in order for the website to operate efficiently. Such cookies are referred as "essential" or "strictly necessary" cookies. This is described in more detail below.
Note: We do not capture any personally identifiable information via cookies.
Cookies served through the web help center
The different cookies served through the web help center, and the purposes they perform are described in the table below:
| Name | Purpose | |
| 1 | _faq_view_uuid | To identify the page viewed in the current session by the user on the help center |
| 2 | _faq_view_uuid_legacy | To identify the page viewed in the current session by the user on the help center. This cookie is added to support old browsers. |
| 3 | _csrf_support_token | To provide CSRF protection |
| 4 | _csrf_support_token_legacy | To provide CSRF protection. This cookie is added to support old browsers. |
| 5 | __hsft_hc_exp | To maintain the experience for the user visiting the help center via QR code |
| 6 | __hsft_hc_exp_legacy | To maintain the experience for the user visiting the help center via QR code |