To begin harnessing the power of Language AI, you need to request the feature from the dashboard.

Follow the steps given below to request/enable Language AI for Agent Conversations:

  1. Log in to your Helpshift domain as an administrator.
  2. On the Helpshift toolbar, click Helpshift AI.
  3. Click REQUEST FEATURE under the Language AI for Agent Conversations option.
     
  4. You will see the confirmation dialog box on the screen.
Once the feature is requested, a representative from our team will reach out to you.

Upon enabling this feature for your domain, you will see the button change to FEATURE ENABLED.