The Helpshift PC Widget for Unity introduces a seamless delivery of native in-game support experience in Windows PC applications and games. Users can embed the widget into their applications with minimal effort, activating Help Center and Web Chat features using default configurations to enhance the user experience.

You can customize the widget's appearance and behavior to match your brand’s identity. Comprehensive documentation and tools are provided in Developer Documentation to guide brands through the setup process. Additionally, event tracking capabilities are available to allow brands and product managers to gather insights into user interactions and optimize support experiences.
 

Example: SlimRight (Default) display mode

Benefits of Helpshift PC Widget

Effortless Integration

Embed Helpshift’s advanced support features directly into your PC application or game, enhancing user experience without disrupting workflow. With a simple setup process, you can quickly deploy the widget and start offering top-notch support to your users.

Integrated Help Center and Web Chat

The Helpshift PC Widget offers a comprehensive support solution. Users can seamlessly access relevant articles, conduct searches, and engage in real-time conversations with AI chatbots or live support agents without leaving their application. This dynamic functionality engages users and ensures quick access to valuable resources and immediate assistance.

Enhanced User Context

Access to relevant user information is essential for providing truly personalized support. The Helpshift PC Widget captures and transfers valuable user context to empower your support team to deliver more efficient and personalized assistance.

Customizable Interface

The Helpshift PC Widget allows you to customize the interface to reflect your brand's unique identity. From choosing between various flexible display modes to customizing the widget's visual identity and language settings, you can control how the widget appears in your application. This level of customization enhances brand consistency and ensures a seamless and intuitive user experience.

Flexible Display Modes

The Helpshift PC Widget supports various display modes to suit different application layouts and user preferences. These options include:

  • SlimRight (Default): A compact view anchored to the right side of the screen.

  • SlimLeft: A compact view anchored to the left side of the screen.

  • SlimCenter: A compact view centered on the screen.

  • WideCenter: A wider view centered on the screen for more content visibility.

  • FullScreen: A full-window experience for maximum user engagement.

System Notifications for PC and Games

The Helpshift PC Widget includes system notification capabilities, making it an ideal tool for PC applications and games. Notifications help alert users about updates, responses from support agents, or important information, ensuring they stay informed without interrupting their experience.

Using the Helpshift PC Widget

To use the Helpshift PC Widget, please refer to our Developer Documentation.