Note: This feature is currently in Beta.
Transform your global customer interactions with the new Language AI for FAQ Translations. Now, with just a simple click within the FAQ editor, you can translate your FAQs into over 70 languages.
Key Highlights
Streamlined multilingual content management - Eliminate the need for localization services or manual translation work of adding translations one language at a time.
Custom-Trained Engines - Language AI uses engines fine-tuned with brand-specific data, delivering precise and contextual translations that maintain brand voice across languages.
Rich Media Formatting - Language AI translation handles rich media formatting, alleviating the tedious manual work required to maintain consistent formatting across different languages.
Efficiency and Cost Reduction—This reduces translation expenses and addresses the time-consuming challenge of manually translating FAQ content into multiple languages.
Global Reach and Flexibility: Seamlessly translate FAQs into multiple languages to make your help center accessible to a diverse audience. Admins can also manually adjust translations for cultural appropriateness and accuracy.
Refer to the topics below to manage and use this feature more effectively:
- Enable Language AI for FAQ Translations
- Translate FAQ Section Titles and FAQs with Language AI
- Manually Update Machine Translated FAQs
- Manage languages between Machine Translations and Manual Translations
- Translations for Newly Added Languages in the App
- Troubleshoot FAQ Translation Failures
- Supported languages for FAQ Translations