New!

SDK X 10.3.0 for Unreal & Cocos2dx

SDK X v10.3.0 is now available for Unreal and Cocos2dx! This release includes all new features, bug
fixes, and iOS 17 and Android 14 support. A few notable feature releases include Attachment in
Smartforms and Voice Over in Help Center & Chat.

With SDK X v10.3.0, we have updated the support policy for Android support libraries. As such, before
integrating with 10.3.0, you must upgrade to AndroidX support libraries. If you need any assistance with
supported library versions, please contact Helpshift support.

Upgrade Now! Support for Apple .p8 keys and latest v1 FCM API

We now support Apple .p8 key authentication, which will elevate your notification management
experience throughout all apps/games. A Single Key for everything! Learn more here.

As Legacy FCM is being phased out, we have also added support for the latest v1 FCM API. Please
upgrade to the latest FCM API by March 31st, 2024. Steps to migrate are mentioned here.

Coming Soon

Many exciting Helpshift features and enhancements are under active development, approaching their
release. To learn more about anything we describe here, please contact Success@helpshift.com

SDK X 10.3.0 for React Native

SDK X v10.3.0 will soon be released for React Native. This release will include all new features, bug
fixes, and iOS 17 and Android 14 support. A few notable feature releases include Attachment in
Smartforms and Voice Over in Help Center & Chat.

With SDK X 10.3.0, we will be updating the support policy for Android support libraries. As such, before
integrating with 10.3.0, you must upgrade to AndroidX support libraries. If you need any assistance with
supported library versions, please contact Helpshift support.

Language Al: FAQ Translation

Elevate your global support with the newest addition to Language Al - effortless FAQ Translations! With
just a click, transform your support content into multiple languages using cutting-edge machine
translation. This feature allows admins to convert FAQs from English to any supported language
seamlessly, and have the flexibility to tweak or add to your FAQs manually.

Feb'24 | SDK X 10.3.0 for Unreal & Cocos2dx, Upgrade Now! Support for Apple .p8 keys and latest v1 FCM API & more