Helpshift will correctly render RTL text in the Helpshift Dashboard, so Agents will see text in Hebrew, Arabic, Farsi (Persian), etc correctly aligned. RTL alignment will also function correctly in Android and iOS SDK chat.
RTL support is not currently available for the Web Portal/Web FAQs. Web content in Arabic, Hebrew, Farsi and other RTL languages will render in LTR alignment. We are planning to release support for this in the future.