Helpshift’s philosophy is to let our customers take the lead on how our product is developed, and our roadmap is based solely on popular customer requests! We are continually scheduling improvements on all features.

If you have any suggestions to make Helpshift better, please feel free to send them to us (along with any relevant details or use cases) using the “Help and Feedback” option in your Dashboard.

We will let you know whether the feature can be considered for our roadmap, and provide an ETA for when you can expect to see it released.