The FAQ editor allows saved text to be displayed in your preferred format on user devices as well as in web browsers. The help center editor provides toolbars that you can use to format your FAQs.
The following table describes the toolbar options that are available for the FAQ editor:
Toolbar | Button | Action | Availability with Plans |
|---|---|---|---|
Headings | Insert HTML headings | All | |
  | Bold | Bold or unbold text | All |
 | Underline | Underline or remove underline from text | All |
 | Italic | Italicize or remove italics | All |
 | Text color | Change text color using the color selector | Only Growth & Enterprise |
 | Background color | Change text background color using the color selector | Only Growth & Enterprise |
 | Insert/edit link | Create or edit a link and link text. You can link to a URL, heading in the article, or another article. | All |
 | Insert image | Insert an image using the file browser. The image file size limit is 20 MB. | All |
| Image Alignment | Apply image alignment formatting | Only Growth & Enterprise |
 | Embed video | Insert a video that is hosted on a supported service. | All |
 | Table | Create or modify tables using the menu options. | Only Growth & Enterprise |
 | Bulleted list | Create or remove a bulleted list. | All |
 | Numbered list | Create or remove a numbered list. | All |
 | Align/indent | Align text left, center, or right. | Only Growth & Enterprise |
 | Increase indent | Increase text indent. | All |
 | Decrease indent | Decrease indent text. | All |
 | Blockquote | Apply blockquote styling to text. | All |
 | Callout | Apply text excerpts to get attention. | Only Growth & Enterprise |
 | Format as a code | Apply inline code block for currently selected text. | All |
 | Code sample | Apply code block for currently selected text | All |
 | Strikethrough | Apply Striketrough formatting to the currently selected text. | All |
 | Superscript | Apply superscript formatting to the current text selection. | All |
 | Subscript | Apply subscript formatting to the current text selection. | All |
 | Table of Contents | Add Table of Content for current article. | Only Growth & Enterprise |
 | Clear Formatting | Remove any previously applied formatting to the currently selected text. | All |
We recommend using caution when pasting from other sources, as the non-native formatting from those sources, such as tables and different sizes of text, can render incorrectly across mobile devices. For example, tables or cells from a spreadsheet do not render the same across mobile devices and may give the majority of your users a bad experience when encountering them in an FAQ.